Admin only: manage packing rates and crew accounts. Passwords must have at least 12 characters.
Return to BOL · Crew Clock driver sign-inPaste the complete, approved waiver wording. It will appear for every crew job, regardless of Basic or Full Value Protection. No customer can sign until text is configured.
Crew sign-in with Crew Clock email and password
Crew Clock synchronization: Find the HunkWare job below and use Repair Crew Clock sync when its status is SYNC_FAILED. Repair keeps its saved BOL and existing Crew Clock job.
Only customer name, pickup address and service type are required to create a draft Crew Link. Other details are completed by the crew. This same intake API can later be used by an authorized AI agent.
| HunkWare | Scheduled | Status | Crew Clock ID | BOL Draft | Actions |
|---|
Staging only. Imported appointment notifications do not automatically change or cancel jobs.
Mailbox sync: Not connected. Refreshing this table does not read emails. A separate, authorized Outlook/Gmail reader is required to import actual HunkWare notifications.
Set up Gmail backupSign in as Admin to view.
| Confirmation ID | Current status | Customer | Current date | Arrival window | Type | Emails | Intake draft |
|---|
Different email messages may refer to the same appointment. No job was created or changed.
| Confirmation ID | Event | Customer | Appointment date | Received | Source inbox |
|---|
Eligible inquiry texts run with the scheduled inbox scan. Estimate follow-ups wait 24 hours after the estimate email. The customer chooses one offer only when promotional permission and the sender are verified.
Check each lead's automatic status below before contacting them yourself. Saving notes or permission does not send a text. Bookings, replies, opt-outs and missing permission hold automatic sends.
Check the current estimate and eligibility first. The customer chooses ONE: 5% off eligible moving charges OR free junk removal up to $200 or ¼ junk truck, whichever limit is reached first, at pickup OR destination. Full Value Protection is not discounted. This calculator only prepares a preview.
Job messages are prioritized by urgent requests, changes/questions, then other correspondence. New messages trigger internal text and email reminders on the next 15-minute scan, with a deadline one hour after receipt. These reminders use the Admin and Manager contacts saved under Settings → Estimate reminders. Mark handled after following up; opening an email alone does not complete the task.
Load the priority queue after signing in.
Checks HunkWare emails against already-synced Crew Clock jobs. No changes to customer BOLs, approved assignments or crew notifications occur automatically.
Sign in to view pending changes.
| Job | Change | Current appointment | New HunkWare details | Crew Clock | Priority | Action |
|---|
One planning record per HunkWare confirmation ID. Scheduled service jobs can be prepared without retyping HunkWare details, then transferred to Crew Clock planning after explicit approval in Quick Intake. Estimates are reminder-only; canceled or conflicting events are held. The AI planning board itself never creates jobs or sends notifications.
Sign in as Admin to see the latest planning review.
| HunkWare | Customer | Service date / arrival | Planning status | Information to verify | Review |
|---|
The planning board compares the latest 100 saved Quick Intake records. Confirm the job start, work duration, HUNKS and truck, then approve the transfer in Quick Intake. A transfer creates only a Crew Clock planning job—not crew assignments or notifications.
No HUNKS are assigned to estimates. Specify Admin and Manager contacts and explicit permission to text.
Reminders are off until contacts are configured.
Checking email and text delivery readiness…
No reminders sent.
Spelling differences do not block staff reminders. Conflicting times trigger a verification alert before the earliest possible start. Dispatch holds remain in place. Sent means provider acceptance; delivery confirmation is shown separately.
Administrator view of the latest 100 saved jobs. This dashboard is read-only: open a job in the Move Inventory app to edit it. Job files remain private and require a signed-in account.
Log in as an administrator, then refresh saved jobs.
| Job | Status | Updated | Version | Files |
|---|
Local manual assignments below are separate from Crew Clock dispatch assignments.
Open a saved job, then check its matching HunkWare job number.
Attach a PDF (maximum 3 MB) to this saved job. PDF Job ID and customer Name must match. Inventory is an optional crew checklist.
To edit this job, return to the Bill of Lading and use Open saved job. This dashboard does not alter saved job data or signatures.
Read-only list from Crew Clock staging. Manage employee records in Crew Clock.
Log in as an administrator, then sync employees.
| ID | Name | Phone | Position | Status |
|---|
Welcome texts thank new clients and check their booking details. Confirmation texts go one calendar day before the service date. Moving jobs show origin and destination; junk removal and labor-only show origin only.
Sign in and refresh to load booked jobs.
The mailbox scan checks every 15 minutes. Welcome texts use new booking emails after activation, within 24 hours, 9 AM–6 PM Eastern. Confirmations send the day before, starting at the selected hour. Missing details, canceled jobs, source conflicts and opt-outs block sending. Old bookings never trigger welcome texts on activation.
The 5% discount covers added packing or junk-removal services only, subject to availability, and cannot combine with another offer. Booking consent is not assumed to include promotions. Replies pause further automatic texts for office review. YES is shown as a received reply; it does not change the job order. Welcome texts include a short STOP notice; confirmations omit it after a recorded notice until a periodic reminder is due.
Review property managers and real estate agents from your weekly contact lists. Preview each selected message before sending. Imported lists do not automatically authorize marketing texts, and they never trigger an automatic campaign.
Sign in and refresh to load referral contacts.
Once the first weekly list is available, set its sender and recurring subject prefix. The existing 15-minute mailbox scan can import CSV, Excel .xlsx attachments, HTML contact tables, or the numbered agent lists in TriggerOne Realtor Reports. Forwarded and direct vendor emails are supported. Unsupported layouts stay in import history for review.
Columns: Name, Phone, Company, Email, Type. Type is property_manager or real_estate_agent. First Name + Last Name may replace Name. Maximum 500 contacts per file, 2 MB. Phone duplicates are detected; conflicting identities require review. Opt-outs stay blocked across later imports.
| Select | Contact | Group / company | Text permission | Review |
|---|
Choose Review beside a contact.
Select up to 20 reviewed contacts. Property-manager and agent messages introduce College HUNKS Greenville moving, packing and junk-removal services. Messages include STOP instructions. No referral fees or customer discounts are promised.
Select contacts above, then send one separate draft per agent to the two staff phone numbers saved in reminder settings. Each text includes the agent's name, company, phone and copy-ready introduction. This action does not text the agents.
Send window: weekdays, 9 AM–6 PM Eastern. One outreach attempt per phone within 30 days. Replies pause further outreach; STOP remains suppressed. Sending requires a verified referral campaign and reply routing.