Privacy policy

CHHJ Gmail Backup · Effective November 13, 2026

This policy describes the Gmail backup integration operated for the Greenville, North Carolina office of College Hunks Hauling Junk & Moving. Questions and data requests can be sent to collegehunksmovinggreenville@gmail.com.

Permission and data accessed

The mailbox owner grants the Google Gmail read-only permission, gmail.readonly. This permission technically permits reading mailbox messages and attachments. The integration uses a fixed query for recent Inbox notices from confirmation@chhj.com and checks the sender again before extracting appointment information.

Depending on the notice, information processed can include message identifiers and timestamps, subject, message text, attachment names, supported calendar and PDF attachments, customer name and contact information, job number, pickup and destination addresses, service dates, arrival windows, service type, quoted work details and inventory descriptions.

How information is used

Information is used to identify HunkWare appointment notices, prevent duplicate intake, retain source history and present appointment details and changes to authorized office users. Gmail backup events are marked for review and are not added to automatic customer-reply, marketing or referral-message ingestion.

The Gmail integration does not send, edit or delete Gmail messages, change Gmail labels or request permission for those actions. It does not use Gmail data for advertising, sale, or training generalized artificial-intelligence or machine-learning models.

Storage and access

OAuth credentials are encrypted before being stored on the application server. Parsed appointment information, message fingerprints, attachment names and scan history are stored in the application database. Message bodies and supported attachment contents are processed during a scan; this integration does not archive the full Gmail mailbox or save the raw Gmail attachments.

Authorized office users may review imported appointment records. An authorized office action may use job details in the existing Operations Center and Crew Clock workflows. These public information pages contain no customer records, mailbox content or credentials.

Service providers and disclosure

Google provides the Gmail API and authorization service. Render hosts the application and its database. Those providers process information as necessary to deliver these services. Imported information may also be used in office-approved connected job workflows. Information is not sold or disclosed for advertising. Disclosures required by applicable law or necessary to address abuse or security incidents may be made.

CHHJ Gmail Backup’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Retention, disconnecting and requests

Imported appointment records and audit history are retained for office administration, job documentation and reconciliation. Disconnecting Gmail in the owner settings deletes the saved Gmail connection credentials from the application, while keeping previously imported job and audit records. It does not delete messages from Gmail or revoke authorization in the Google account.

The mailbox owner can revoke access in Google Account connections. Revocation prevents future authorized Gmail reads; it does not automatically delete previously imported records. Contact the office to request review, correction or deletion of retained information. Records may need to be retained for active jobs, documentation or applicable obligations; backup copies may persist under the hosting provider’s retention processes.

Changes and contact

Material changes to Gmail data use will be disclosed here and in the application. Renewed consent will be requested before using Google data for a materially different purpose. Contact collegehunksmovinggreenville@gmail.com with questions.